Get Satisfaction – customer service / user support
Hello! I did a quick review about Get Satisfaction, the online user support / customer service website over on my work blog for the SPLASH project… some people who usually read this blog might find...
View Article43Things suspended my account!
Today I wanted to log in to my 43Things account so I could show my new colleagues what the site was all about, but was told my username or password were incorrect. So I followed the ‘forgot username’...
View Articledipity / bethgranter
Saw this ages ago but just got reminded of it… cool timeline way of viewing online activity… dipity / bethgranter Posted using ShareThis
View ArticleOpen Up
I am very pleased to announce the launch of the new Open Up website at http://www.open-up.org.uk which Twentyfirst built for Mental Health Media, project managed by me! This site is the first online...
View ArticleThe Social Media Conversation
A couple of weeks ago I gave a talk at Professional Fundraising Magazine’s Digital Communications for Charities conference, called The Social Media Conversation [slides are here]. Kicked off by Roger...
View ArticleFree Facebook Ad
Free Facebook Ad Originally uploaded by Trucknroll. I didn’t pay for this ad. Apparently when you make a page, Facebook advertises it for free in the usual Ad slot to friends of your fans. Awesome!...
View ArticleThe @autofollowbk Twitter experiment results are in!
Problem: Who knows how many of your followers care about what you say, or have just got autofollow turned on? Worse still, how many of them have just followed you in the hopes that you’ll autofollow...
View ArticleChanges to Facebook self serve Ads
Just received an email from my contact at Facebook with the following information: As of tomorrow, it will be possible to create engagement adverts using the self serve tool. This means that you can...
View Article#Spymaster is going to divide Twitter
I was going to describe the new text based MMORPG, ‘Spymaster‘ which has just hit Twitter, but then I realised this article said pretty much all I was going to say. Except… people have already started...
View ArticleMy parents online
If anyone wonders what people in their 60s do online, here’s my folk’s online activity: Last week my Dad joined Facebook. My Mum has been on Facebook for around a year. Now when you’re new to...
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